Job Application Process Still Frustrating Candidates

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Despite employers complaining about a lack of applicants, a big reason why appears to be their frustrating job application processes.

InFlight Corporation, maker of the employee experience platform, recently announced a new study of the job application process and related opportunities for improvement. The findings reveal significant gaps between the expense of attracting a candidate and diminishing engagement due to friction in the online application process.

They “mystery shopped” the career sites of Fortune 500 companies, using the search term “software developer,” a hard-to-fill role that is consistent across all organizations. The process started on Google, where nearly 70 percent


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