Is virtual reality HR’s solution to employee engagement, retention?

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When the COVID-19 pandemic hit, certain industries were hit much harder than others—particularly the service and entertainment industries, which saw an almost total shut down and in the following months struggled to get employees to come back.

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“The great recession is real,” Laura Lee, CHRO of MGM Resorts, said during a recent HRE webinar. “Never in our wildest dream did we think we’d shut down every casino on the Las Vegas strip.”

To combat the great rehiring—and retention—challenges, MGM has taken critical steps to invest in its employees, provide deeper employee engagement and help build their skills and confidence to provide the best

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