Is this Insubordination?

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I’m an HR manager, and a supervisor made a complaint about another employee. I started an investigation by speaking to the accused on May 14th and looked into video evidence based on the accusations on May 18th. I was not able to find evidence of what the supervisor was stating. I take the onus that I was wrapped up in other HR tasks and did not  “circle” back around to let the accused know I conducted an investigation by watching the video and did not find supporting evidence of what they were accused of right away.

Before I

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