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When EY was trying to get its employees to return to the office earlier this year after years of remote working, it, like many other employers, didn’t quite know where to turn. While a survey of its workers found that many wanted to be in the office part-time—say, a couple of times a week—the company wasn’t seeing that desire reflected in the number of workers actually showing up in the office.
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When the professional services network giant took a closer look at what was going on and asked employees about their reluctance to come into the office,