We all know that diversity, equity, inclusion, and belonging (DEIB) are more important than ever. The last 18 months—between COVID-19 and the social justice movements—have heightened our awareness of how much work is yet to be done when it comes to DEIB.
As a result of this experience, the expectations of 3 important groups of stakeholders have changed:
Customers. Consumers now expect organizations to get their DEIB house in order. For example, 80% of consumers want brands to help solve society’s problems, and 64% want companies to set an example of diversity within their orgs. Employees. Likewise, employees