Improve your employee and customer experiences through crowdsourcing

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Date & Time: Thursday, February 25, 2021 2:00 pm ET


Jeff Whitney, Senior Program Manager, T-Mobile USA, Inc.

Jason Pointelin, Director, Professional Services, Medallia

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Oftentimes, the best experience solutions come from those closest to your customers – your front line workforce. Successful engagement with distributed employees is challenging. But it isn’t impossible.
Join T-Mobile’s, Jeff Whitney, as he shares the company’s journey to capture remote workforce ideas in order to solve problems and implement suggestions to improve employee and customer experiences.
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What is crowdsourcing and how can

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