One of the most frustrating situations for a manager is expecting a deliverable while the rest of the team looks around the room or points fingers. At the same time, it can cause a lot of tension when multiple staff argue over who has “jurisdiction” or decision-making authority over a given situation.
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While lack of accountability and authority struggles are on opposite ends of the “take charge” spectrum, they both often result from the same source: a lack of clearly defined roles and responsibilities.
Managers and coworkers often take for granted