HRchat Interview with Michael Melchior: Why HR Needs to Better Educate Employees about Benefits

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Employee benefits should be simple. But – as employers continue to expand their employee benefits offerings to improve engagement, productivity, and retain talent – the majority of people are confused.

According to MetLife, 60% of employees do not understand what programs are available to them, how they might help them, or how to use them.

Coupled with the complexity of the American healthcare system and employer-offered health insurance, it’s clear why HR leaders must have a strategy to deliver an experience that drives benefit literacy, illustrates the value employees get from their benefits, and is easy to use.

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