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Digitalization requires companies to find ways to build workforce capability at a much greater rate than ever before. Expectations for training programs and performance-related data have shifted from simple content recommendations to new advanced and adaptive digital employee experiences – tailored to each employee. This requires personalization and, as we go through this decade, will become a critical component in most companies.
In episode 268 of the HRchat podcast, I talk about the importance of personalization in the digital employee experience with Ivan Harding, CEO and Co-founder at Applaud, a firm on a mission to help businesses of all types