HRchat Interview with Hassan Farooqi: Measuring Performance in the Retail Sector

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Data-Backed L&D Strategies to Boost Employee Performance

My guest in episode 307 is Hassan Farooqi, Director of Learning and Development, North America for OSL Retail Services. Listen as we ask what performance looks like in the retail industry today and how has measuring and developing retail-sector employees changed during the pandemic?

Questions include:

What does performance look like in the retail industry – has this changed during the pandemic? How has L&D changed as a result of WFH? We know you’ve partnered with intelliHR recently as your performance management software provider. What’s been the most rewarding and most

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