Is virtual reality and other digital-based training worth it? That’s the question Mike Wynn, senior vice president and innovations design manager at The Academy at Bank of America, set out to answer in his mega-session on Wednesday. His answer is yes, of course, but that doesn’t mean these technologies should replace classroom training or other more traditional employee learning models.
Instead, Wynn advised HR leaders to consider the scale, power and high content retention rates that digital technologies can deliver, despite the challenges of cost and deployment. Bank of America has created 900 simulations for its systems simulator (ACES), its