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Another day, another system slowdown or network crash. In a survey of more than 300 IT professionals in the U.S. and U.K., IT automation specialist A1 found that 59% of respondents said their firms experience application or software-related IT disruptions either daily or multiple times per week.
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Meanwhile, 75% of knowledge workers surveyed believe that IT issues must be resolved before they are obvious to the entire team, and 66% of IT decision-makers say that a complete overhaul is needed to enhance the “digital employee experience” or DEX.
What does this mean for HR leaders?
Employee
