In large Retail and Hospitality organizations today, Human Resources (HR) departments are dealing with high turnover and low retention challenges. These challenges not only drive down productivity and raise labor costs but cause a variety of other problems in the areas of compliance, scheduling, absenteeism, and alignment.
HR.com, in partnership with Ceridian, human capital management technology leader, investigated the obstacles for HR, specifically in Retail and Hospitality. This recently released research report, “Key Workforce Management Issues Affecting the Retail and Hospitality Industries,” summarizes the findings from the industry study. The survey targeted only HR professionals in the retail