For years, human resources has been the department that everyone loves to criticize. More than 20 years ago, Tom Stewart, a Fortune editor at the time, suggested that instead of improving HR, the department should be abolished, eliminated, nuked. Unfortunately, public opinion hasn’t changed all that much since.
The complaints detailed in these and numerous other articles often focus on bureaucracy and inefficiency; on processes that do not add real value, such as those dreaded performance appraisals; and HR’s burdening of line managers with rules and paperwork that hinder leaders’ ability to do their jobs effectively.
But in the summer of 2019,