HR & Change Management: Beyond the Kotter Model

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Harvard professor John Kotter developed what is probably the most influential model of change. However, seasoned change management professionals are often dissatisfied with the model. In this article, we will look at the pros and cons of the Kotter model. We’ll discuss why it’s become popular, where its weaknesses lie, and how HR professionals can still use it to manage change in their organizations.

Contents
The Kotter model
Reflections on the Kotter model
Why are there these shortcomings in the Kotter change model?
What to do about the shortcomings
HR’s role in change management

The Kotter model

John Kotter writes beautifully about change. His

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