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Just about all employers and brokers agree the health plan industry needs an overhaul. That’s one of the clear takeaways from Centivo’s late 2022 Employer-Broker Employer & Broker Health Plan Trends Survey. Exactly how to make change happen, however, is where these groups somewhat disconnect: We found that far more employers are open to innovative ideas than brokers may realize, while brokers have other issues front-of-mind.
Despite the communication gap, we believe change is possible if employers and brokers clearly communicate their openness to it. And our survey brought to light several clear starting points. One that stood
