How to Respond to Negative Online Employee Reviews

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Many companies choose to ignore online employee reviews, either because they don’t think it’s necessary to respond to them, or because they dismiss negative reviews as coming from disgruntled former employees (or disgruntled current employees). And that’s the heart of it: Every company has at least one disgruntled employee, some have many, and many employees are disgruntled for a reason. However, whether you want them to or not, prospective candidates will still read your reviews on employer review sites – and each review contributes to your employer brand and reputation.

According to Talent Tech Labs’

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