How to keep employees connected to EAPs and other resources

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“You can’t stop the waves—but you can learn how to surf.” Those are the words of Dr. Jon Kabat-Zinn, the founding father of mindfulness-based stress reduction, which Virgin Pulse Institute Chief Medical Officer and President Dr. Rajiv Kumar invokes to describe the current task facing HR leaders. In the rapidly changing, unchartered territory the COVID-19 pandemic has thrust Americans into, anxiety is running high, but, Kumar says, there are ways to temper those feelings, and HR can play a central role in that effort.

Communication is key. Particularly, HR leaders should be communicating with employees frequently, honestly, transparently and empathetically—and

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