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When it comes to difficult conversations with employees at work – whether it’s about underwhelming performance or addressing low motivation – the burden largely falls on managers. But we’re not asking managers to just have those conversations. We’re also asking managers to approach them with empathy, provide ongoing support, and coach employees towards a solution – among other things. This is a lot to ask, especially during a pandemic when being remote adds a layer of complexity to these already difficult conversations.
In this post, we’ll explore how to have difficult conversations with employees. We’ll