Managers already had their hands full, and then COVID-19 struck. Now, leaders must help employees navigate economic and financial uncertainties while maintaining workplace efficiency. It’s a tough assignment, especially when partial shutdowns, temporary furloughs, and physical office closures are more common occurrences than finding toilet paper at Target.
Fortunately, you don’t have to make up the answers as you go along. You can learn from leaders who have faced similar problems head-on and survived storms like the Great Recession. What those managers realized is that the only way to tackle known and unknown fear is with a pragmatic, compassionate approach.