How to Communicate Change to Your Team

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Company changes like strategic shifts, layoffs, and reorganizations are never easy. But they become practically impossible if frontline managers — i.e., you, not just the executives who initiated the changes — don’t communicate about them in ways their teams can understand, relate to, and accept.

To craft an effective message, try Jhana’s Planner: Communicate a change to your team. And here are tips to do it right:

1. If possible, get your own head around the change first.

Some changes demand fast action — for example, if layoffs are underway and you need to break the difficult news to your

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