How to Build a Flexible, Resilient Team 

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The events of the last year have shown us all a thing or two about fear, uncertainty and change. But even in less globally challenging times, uncertainty and change are part of everyday life—including work life. It’s important for employees to learn resilience so that they can take change in stride, work with uncertainty, and cope better with fear. This allows them to stay engaged, focused, and productive, which serves the whole organization.

What is resilience and why is it needed at work?

According to the American Psychological Association, resilience is “the process of adapting well in the face of adversity, trauma, tragedy, threats, or significant sources of stress”, which can include personal or workplace stressors.

The ADP Research Institute’s Workplace Resilience Study conducted last year defined resilience as “the capacity of an individual to withstand, bounce

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