How to be a More Impactful HR Leader with Norm Smallwood, RBL Group

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In HRchat episode 432, Bill Banham talks with Norm Smallwood, a recognized authority in developing businesses and their leaders to deliver results and increase value.

In 2000, Norm co-founded The RBL Group, an advisory firm to the world’s top HR leaders, with Dave Ulrich. His current work relates to increasing business value by building “outside-in” organizational, leadership, and people capabilities that measurably impact market value.

Questions For Norm Include: How would you describe the evolution of HR? What are some trends you’re seeing in human capital analytics? What are the KPIs to consider when hiring a CEO? What about

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