How this survey company uses its own tool to support employees

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For a company whose business is all about surveys, Momentive—formerly SurveyMonkey—has exactly the kind of strategy you might expect for an organization aiming to find out what employees want and what the company can do better to help them: surveying them.

The tech firm has long relied on employee feedback, but that strategy has never been more embraced—and important—than during the pandemic. Momentive has regularly sent employee engagement surveys, COVID leadership surveys and pulse surveys to learn the answers to a slew of questions about its 1,500 workers. That includes: How are you feeling? What are your biggest challenges? How can

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