How this ‘people person’ rises past challenges

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Throughout the pandemic, Otis Elevators has truly embraced its status as a global organization, says Laurie Havanec, executive vice president and chief people officer at the consumer services company that produces elevators, escalators and moving walkways, employing 69,000 people worldwide.

Its team in China mobilized installation experts to assist with an emergency expansion of the Shanghai Public Health Center, completed in just six days. The French team similarly helped expand the ICU in a Paris hospital. Colleagues around the world assembled care packages with personal protective equipment and food for at-risk populations, made face shields and offered donations to

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