How this leader is banking on inclusion for success at Iron Mountain

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An MBA, Harvard law degree and time as an investment banker, Wall Street exec and nonprofit director—it’s not the typical pathway for a diversity, equity and inclusion leader, but it’s one that Charlene Jackson says has provided a well-rounded journey rife with opportunities for critical thinking.

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Now, as global chief diversity, equity and inclusion officer at Iron Mountain—an information-management company with about 24,000 employees worldwide, which she joined in the spring of 2021—those skills are being used to help enhance the organization’s approach to DE&I and cement it as a cornerstone of the business strategy. It’s work

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