How this HR exec built the function from the ground up

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Michelle McGovern

Michelle McGovern

Director of human resources and operations

American College of Surgeons

Chicago

Key HR Challenges: Building an HR function from the ground up for the organization, which had little in the way of HR when McGovern arrived. Lacking succession planning, staff training, applicant tracking, guidelines for recruiting and interviewing or even a basic HR infrastructure, ACS was seriously in need of a complete HR transformation.

Key HR Accomplishments: Transitioning a 100% paper-based system to a comprehensive integrated platform. Ninety-five percent of HR is now online, including payroll and time keeping, benefits, applicant tracking, new

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