By Dave Lievens
Michael Leiter and Christina Maslach have been at the vanguard of burnout research for over three decades.
They are the coauthors of The Truth About Burnout and a forthcoming book on burnout and work for Harvard University Press. Maslach is also a coauthor (with Susan Jackson) of the Maslach Burnout Inventory, a widely used assessment with variants tailored for a range of populations. Leiter is a coauthor of the version of the assessment used most often in organizations.
Their research shows that burnout is a workplace problem, not a worker problem. It happens when there is a bad fit —