How the Employee Relations Job Function is Changing: A Look at the HR Acuity Benchmark Study

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Just what does the employee relations department do all day? This is the type of question that if you ask an ER person directly, it may result in a pointed glare or perhaps weeping as the employee relations expert sinks into a chair.

It’s been a rough few months.

But, what ER does (works on job performance, ADA requests, policy violations, social media issues, discrimination, bullying, etc.) is not as interesting as to how the employee relations job function has changed from 2018 to 2019. I took a look at the Fourth Annual HR Acuity Benchmark Report, which was conducted

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