Disruption is second nature to IT teams. Even before COVID-19 hit, dealing with unforeseen change and innovating in response to it was part of their day-to-day – it was their bread and butter. After all, it’s change and disruption that often fuels the need for technological solutions.
But the pandemic has brought a whole new meaning and momentum to the word ‘disruption’, even in the eyes and minds of the most seasoned tech professionals. We’re experiencing a level of disruption like we’ve never seen before, certainly in my lifetime. In fact, according to McKinsey & Company, digital adoption rates