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Becoming a manager for the first time is challenging enough on its own. And adding crisis or hardship into the mix can put new managers to the test. This is why it’s crucial for HR leaders to provide new managers with the training, resources, and support needed to guide their team through difficult situations.
In addition to being a key resource for their direct reports, managers serve as representatives of the larger company culture and should be equipped to amplify it in their daily interactions. Employees look to managers to model how they should be