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Automation is the solution of choice for recruiters looking to do more with less. Increasing competition in the job market has driven up applicant volumes, and the average position now has 73 applicants. Industries like hospitality and technology see over 100 applications per role. To address this high applicant volume, smart hiring teams have offloaded simple communication tasks to AI recruitment chatbots that can handle predictable questions and dispense pre-written information.
The industry is now at an inflection point as chatbots evolve from that earlier form based on natural language processing (NLP) to more human-like conversational chatbots based on generative