How COVID-19 will redefine workplace flexibility forever

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Before the COVID-19 pandemic, workplace flexibility had gained traction within HR circles, primarily as a workplace incentive to combat the struggle in attracting and retaining talent.

Today, the pandemic has transformed flexibility from a desirable perk into a powerful people practice, one that is expected to endure well after COVID-19 is in the rearview mirror, according to recent research from Mercer.

Lauren Mason, principal at Mercer, explains that the pandemic has reshaped both employer and employee expectations regarding flexibility. While flexibility from work primarily was offered through a combination of emergency leave and paid sick time and flexibility at

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