How COVID-19 prompted a ‘180’ in office design

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At the start of 2020, when it looked like it would be just another normal year, HR executives at Nationwide—the Columbus, Ohio-based insurance giant—were looking at how to address increasing employee interest in remote working and how they could sell top company managers on the concept.

“We now have more millennials in the workplace, and we were finding, with our new associates, that they wanted much more flexibility,” says Gale King, executive vice president and chief administrative officer for Nationwide. Those early conversations meant that, when the coronavirus struck in March and shut down most workplaces, Nationwide was ready

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