Organisations are increasingly monitoring their employees. While many workers may have considered this an invasion of their privacy in the past, new research indicates this perception is changing to a more positive one. But how can businesses get it right?
From their keystrokes and browsing history to their brainwaves and emotions, organisations are gathering more data on employees than ever. According to research consultancy Gartner’s 2019 report The Future of Employee Monitoring, in 2015 only 30 per cent of companies were monitoring workers. This had risen to 50 per cent by 2018 and the firm predicted this figure