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In an increasingly competitive business environment, professionals are being pushed to improve on all fronts. Customers continue to demand more convenient and customized care, the job market is dominated by experienced college graduates and established individuals alike, and technology is constantly evolving–there simply is no time to falter in resolve or skill. In a global economy with employee and customer pools that are no longer confined to physical borders, employees must utilize every tool at their disposal to thrive. Smart employers will do everything they can to support this growth, and AI technology and virtual reality training solutions are quickly