HCM Is No Longer Enough: The Rise of HXM

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Employees are the heart of every business. They make it possible to keep the lights on, turn a profit, create happy customers, and ultimately to achieve the larger mission. That’s why customer-centric businesses are shifting to put employees first through a concept called human experience management (HXM). It’s a complete rethinking of what the HR function does, and how, with a human-first approach, to impact the entire enterprise.

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