Having Work-from-Home Employees Boosts Your Bottom Line—and Worker Productivity

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A common assumption is that the coronavirus pandemic has been uniformly bad for business; one reason cited—among many—is that employees are working outside the office with little oversight. However, the actual data on employees working from home and how that impacts a company’s bottom line tell a decidedly different story.

Before the pandemic started, Stanford University economist Nick Bloom conducted a two-year study on 16,000 Chinese call center employees to determine how working from home impacted their productivity.

His research found that employees who worked from home were 13 percent more productive and took fewer breaks between calls

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