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Talent development professionals are often asked to show the impact of learning, which got us thinking: What does impact really look like?
Sure, the C-suite wants hard metrics. Or a noticeable increase in the bottom line. But what about the subtler, less quantifiable ways that L&D professionals make an impact, kind of like when you hear a great song and it inspires you to change your life?
A skilled learning and development professional can play a tune like that, leading to impacts that can be hard to measure. So it was in the spirit of this idea that