From the Editor – by Roy Altman

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Welcome to the 3rd quarter, 2021 issue of Workforce Solutions Review. For the last two years, it has been unavoidable not to have content focusing on managing the workforce through the pandemic. The theme of this issue is Artificial Intelligence and Predictive Analytics. We are looking ahead to an uncertain future with tools at our disposal that are exponentially increasing in power, and have the ability to help or hinder us in profound ways.

There’s a lot of debate over what exactly is Artificial Intelligence (AI), and what isn’t. Sergio Mastrogiovanni leads off with ‘AI 101 – A Primer in

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