Five Things the Better.Com CEO Did Wrong When He Fired 900 People–Over Zoom

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Not every business is booming, so it’s no shock that a company would have to layoff a significant portion of its workforce. Better.com CEO Vishal Garg recently announced a layoff of about 9 percent of his company’s workforce, which amounts to around 900 people. Having not seen the company books, I can only assume that this is the right financial decision. But how he handled it is all wrong.

Should you ever have to lay anyone off, take Garg’s example to heart. Here are five ways Garg messed up:

1. Mass Notification

Losing a job can be emotionally traumatic, and that’s before you factor in the financial

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