One of the most frustrating things for managers in any organization is having to answer the same questions or respond to the same mistakes repeatedly. Most managers are tolerant of an honest mistake but expect the offending party to learn from it and not repeat it.
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But that doesn’t necessarily mean others in the organization won’t make that mistake. Similarly, a manager may respond to a question from one team member only to subsequently hear the same question from other team members.
From Frustration to Insight
This can understandably be frustrating for managers,