Executives Split Over Timeline of Return to Normal

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A Gartner survey of global executives at the end of January showed that 52% said their organization would return to “normal” in the third or fourth quarter of 2021, but that was down from 62% just six weeks before. 

Read more: Are Vaccine Passports the Route to a Faster Postpandemic Recovery?

The reality is that many business leaders are still unsure what the future looks like. Gartner surveys of global executives in December 2020 and January 2021 show:

There was a 10 percentage point drop in leaders predicting “normal” would begin in the first half of 2021 —with

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