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Emma works as a housekeeping supervisor for a hotel chain. The supervisor’s position requires that she supervises the work activities of the cleaning team to ensure clean, orderly, and attractive rooms in the hotel, assigns duties, inspects work, and investigates complaints regarding housekeeping service and equipment, takes corrective action, purchases housekeeping supplies and equipment, conducts periodic inventories, screens applicants, trains new employees. The job also requires that the housekeeping supervisor be able perform a variety of cleaning activities such as sweeping, mopping, vacuuming, dusting and polishing, lift a minimum of 25 pounds, and fill in for employees who are absent.
