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Employee Net Promoter Score (eNPS) is a powerful tool that helps companies measure and improve employee satisfaction and engagement. It is a simple yet effective metric that allows companies to assess how likely their employees are to recommend their organization as a great place to work.
This article will unpack how to calculate eNPS, analyze the data and strategies to help improve your company’s eNPS.
What is the employee net prompter score?
Why should HR measure an eNPS?
How can HR measure eNPS?
Employee net promoter score calculation
Examples of employee net promoter score
Employee net promoter score benchmarks
Questions to include in the eNPS