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When it comes to making tough decisions in the workplace, like opening a new office or downsizing a team, reliable data is critical. But oftentimes, making the decision isn’t the hard part. Most businesses miss the mark when they don’t properly anticipate the impact a decision will have on employees.
How companies react and take action when faced with hard decisions can leave lasting impressions – both good and bad – on customers and employees. Marrying business data with people experience data can help you better estimate how decisions will be received and ensure you