Empathy and a DEI ‘lens’: Keys to fueling sustainable people practices

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What do icebergs and bias in hiring have in common? Quite a lot, said Dr. Denise Caleb, president of the HR Standards Institute, in her opening day keynote at the HR Technology Conference Virtual on Tuesday.

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When HR and recruiting professionals evaluate candidates, they are making immediate judgments based on what they see about them. But, like an iceberg—the majority of which exists under the surface of the water, out of sight—there’s much more to humans than what the eye can first see. And that concept needs to be at the core of HR strategy to foster

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