Open-door policies are often implemented to provide employees with a venue to discuss their needs or bring suggestions or complaints. They are also used to demonstrate that a manager’s office is a place where issues can be addressed and to make employees feel heard, as well as to encourage employees to express their concerns, particularly so they can be addressed before they become much more difficult to resolve.
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However, open-door policies are not without risks. For example:
If managers don’t take concerns seriously, the open-door policy can backfire, leaving employees feeling disappointed that they