Don’t Be Greedy: An Argument for User-Centric Design in HR

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Imagine a company that puts its needs before that of their customers. Consider what the shelf life of that organization would be. Picture, if you can, the number of good things that would be said about that organization.

Zero – the answer is zero.

That’s because no one would choose to work with a company that doesn’t put their users first. And yet, over and over again, I see talent, recruiting, training, benefits, and other HR teams considering their needs before that of their clients. We think to ourselves, “Why do employees complain about HR so much, don’t they know

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