Data Show Disconnect Between Executives and Staff with Respect to Communication and Engagement

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The cliché of the disconnected CEO and executive team is more or less accurate depending on the size of an organization and how hierarchical it is; but in general, it’s usually fair to say that CEOs and other company leaders aren’t always on the same page as frontline staff and even midlevel managers. That’s to be expected given the differences in roles and responsibilities; however, the gap can sometimes be surprising. The COVID-19 pandemic and shift to remote work in many companies have not made things any better.

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